dreeme beautyTM

Return Policy

Your satisfaction is paramount at Dreeme Beauty. If you are not satisfied with your online purchase, we are happy to refund your purchase price if the return complies with our return policy.

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We accept returns for products purchased from www.dreemebeauty.com or www.dreeme.beauty only, and all returns are inspected upon return. Products purchased from our sites must be returned in new condition (sealed and in original product box) and within 30* days from date of purchase. Additionally, returns of items that qualified for a free promotional item(s) must be returned with the free promotional item(s). If you are returning a gift order and do not want the refund to be issued to the original form of payment, please email us at support@dreemebeauty.com. Shipping and delivery fees are not refundable.

Dreeme Beauty monitors return activity and reserves the right to deny returns that, in its sole discretion, do not meet the return policy requirements, in instances of abuse, or for items that were re-sent at no cost in a good faith gesture following a report of non-receipt.

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*Refunds for returns received after 30 days are not guaranteed and will be made at the sole discretion of Dreeme Beauty. If issued in these instances, Dreeme Beauty has the right to provide the refunded amount in the form of an electronic gift card or a refund check.

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For items returned within our returns policy, the purchase price will be refunded to the original form of payment. If the payment was split between a credit card, debit card, or bank-issued gift card, the credit is applied to the credit card, debit card, or bank issued gift card first.

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Returns will be processed within 7 business days of receipt at our warehouse, and you will receive a credit confirmation with your refund amount once your return has been fully processed.

Please note: promotional items, final sale items, or products purchased somewhere other than www.dreemebeauty.com are not eligible for return online.